Analysis & Insight

This is a legacy feature that is no longer available for customers who signed up for Tymeshift after July 27th, 2022. The functionality in this feature is now available in Agent Attendance.

Who doesn’t love an insightful analysis? Now that you’ve created your Team Schedule, you can learn more about how it’s working! Figure out if your schedule was effective and get details on your team’s attendance.

Keep tabs on your agent’s attendance

You will now have access to a Monitor Attendance Report () that gives you crystal clear insight into your Team’s Attendance. Want to export it to a CSV or PDF? Just click on the CSV or PDF icon in the top right corner.

Learn more about how to Monitor Attendance here.