A trifecta of schedule enhancements
Introducing... the unique agent profile pop-up... An incredible way to export the draft version of a schedule... And the super useful publish states! Together, they form: the amazing trifecta of...
Product
Introducing Multiple Intradays & a refined interface to manage shift templates
Defining your shifts by day of the week, and setting up reoccurring events means more flexible scheduling for you and your team – check out how here!
Introducing the newest way to keep track of your agent’s activity
The enhanced Agent Activity takes a feature we know and love to the next level to enhance the realtime management of your teams!
Introducing Agent Performance Dashboard
A quick guide to our Agent Performance Dashboard for Tymeshift rookies and pros alike.
Introducing more scheduling flexibility
Our customers asked for it: they got it. Increased scheduling flexibility that meets your needs.
Introducing workstreams – because we all need a good way to segment work!
Workstreams are Tymeshift’s main building block. In this post, Lilith will show you how to set them up and make the most out of them.
